{"id":1443,"date":"2020-10-20T15:38:07","date_gmt":"2020-10-20T18:38:07","guid":{"rendered":"https:\/\/turistachile.cl\/wp\/?p=1443"},"modified":"2020-10-20T15:38:07","modified_gmt":"2020-10-20T18:38:07","slug":"super-asistente-virtual-de-travel-ace-assistance","status":"publish","type":"post","link":"https:\/\/mexiquearte.com\/wptc\/2020\/10\/20\/super-asistente-virtual-de-travel-ace-assistance\/","title":{"rendered":"S\u00daPER ASISTENTE VIRTUAL DE TRAVEL ACE ASSISTANCE"},"content":{"rendered":"<h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Esta nueva herramienta apuesta a la autogesti\u00f3n y acompa\u00f1a a los pasajeros durante todo el Customer Journey\u2026<\/strong><\/span><!--more--><span style=\"color: #000000;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1444 size-full\" src=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/Viaje-seguro.jpg\" alt=\"\" width=\"640\" height=\"460\" srcset=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/Viaje-seguro.jpg 640w, https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/Viaje-seguro-300x216.jpg 300w, https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/Viaje-seguro-360x259.jpg 360w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><strong><em><u><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1378\" src=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/08\/flamb_flag.gif\" alt=\"\" width=\"68\" height=\"50\" \/>SANTIAGO (Chile), 20 de Octubre \u2014 2020.-<\/u><\/em><\/strong><strong>\u00a0 Travel Ace Assistance sum\u00f3 un nuevo canal de atenci\u00f3n para asistir a todos sus pasajeros: se trata de un \u00abasistente virtual\u00bb o \u00abchatbot\u00bb, que tiene como fin continuar brindando acompa\u00f1amiento y atenci\u00f3n personalizada a sus clientes.<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>El nuevo chatbot, llamado Uni, lleg\u00f3 para continuar mejorando la experiencia del usuario, logrando as\u00ed una atenci\u00f3n simple y eficiente, disponible durante las 24 horas, los 7 d\u00edas de la semana. La nueva herramienta apuesta a la autogesti\u00f3n y acompa\u00f1a a los pasajeros durante todo el Customer Journey.<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>\u201cPara nosotros la llegada de Uni, forma parte de la estrategia de digitalizaci\u00f3n que la compa\u00f1\u00eda viene desarrollando desde varios a\u00f1os, logrando as\u00ed resolver en tiempo y forma las inquietudes y necesidades de los nuevos viajeros. Desde Travel Ace Assistance entendemos que los viajeros en tiempos de pandemia necesitan m\u00e1s que un asistente de viaje, necesitan un super asistente, por ello creamos a Uni, un asistente virtual que pueden encontrarlo en nuestra App mobile y web\u201d, coment\u00f3 Alfredo Fern\u00e1ndez Vega, CEO Latam de Travel Ace Assistance &amp; Cover More.<\/strong><\/span><span style=\"color: #000000;\"><strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1445 size-full\" src=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga-1.jpg\" alt=\"\" width=\"640\" height=\"471\" srcset=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga-1.jpg 640w, https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga-1-300x221.jpg 300w, https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga-1-360x265.jpg 360w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/strong><\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>INNOVACI\u00d3N TECNOL\u00d3GICA<\/strong><\/span><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\"><strong>Desde Travel Ace Assistance contin\u00faan apostando por la innovaci\u00f3n tecnol\u00f3gica para diferentes aspectos de su operaci\u00f3n. Uni permite resolver consultas sobre venta de productos, solicitud de asistencia m\u00e9dica, perdida de equipaje, cancelaci\u00f3n o interrupci\u00f3n de viaje, gesti\u00f3n online de reintegros, consultas sobre Covid-19 y reclamos.<br \/>\n<\/strong><\/span><span style=\"color: #000000;\"><strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1446 size-full\" src=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga.jpg\" alt=\"\" width=\"640\" height=\"480\" srcset=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga.jpg 640w, https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga-300x225.jpg 300w, https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/10\/descarga-360x270.jpg 360w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/strong><\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>ACERCA DE TRAVEL ACE ASSISTANCE<\/strong><\/span><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\"><strong>Travel Ace Assistance forma parte del Grupo Asegurador Zurich, uno de los proveedores de seguros l\u00edderes del mundo. Zurich es una aseguradora multil\u00ednea global con unos 54 mil empleados en todo el mundo, y ofrece una gama de productos y servicios de seguros sobre bienes, seguros de accidente y seguros de vida en m\u00e1s de 210 pa\u00edses y territorios. Con su sede central en Zurich, Suiza, el grupo fue fundado en 1872.<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Travel Ace Assistance es parte del polo latinoamericano del negocio global especializado de seguros y asistencia al viajero de Zurich, el Grupo Cover-More. <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Cover-More tiene presencia en m\u00e1s de 21 pa\u00edses de cinco continentes, mostrando un fuerte liderazgo en Estados Unidos, Australia, India, y ahora en Am\u00e9rica Latina.<\/strong><\/span><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>M\u00c1S INFORMACI\u00d3N:<br \/>\n<\/strong><a style=\"color: #000000;\" href=\"https:\/\/www.travel-ace.com\">https:\/\/www.travel-ace.com<\/a><\/span><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>VIDEO DE UNI: <\/strong><\/span><\/h2>\n<p><iframe loading=\"lazy\"  id=\"_ytid_23504\"  width=\"640\" height=\"360\"  data-origwidth=\"640\" data-origheight=\"360\" src=\"https:\/\/www.youtube.com\/embed\/9I0e-jRIBuI?enablejsapi=1&#038;autoplay=0&#038;cc_load_policy=0&#038;cc_lang_pref=&#038;iv_load_policy=1&#038;loop=0&#038;rel=1&#038;fs=1&#038;playsinline=0&#038;autohide=2&#038;theme=dark&#038;color=red&#038;controls=1&#038;disablekb=0&#038;\" class=\"__youtube_prefs__  epyt-is-override  no-lazyload\" title=\"YouTube player\"  allow=\"fullscreen; accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen data-no-lazy=\"1\" data-skipgform_ajax_framebjll=\"\"><\/iframe><\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><span style=\"color: #000000;\"><strong>PRODUCCI\u00d3N:<br \/>\n<\/strong><strong>Travel Ace Assistance<\/strong><\/span><\/h3>\n<h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1372\" src=\"https:\/\/mexiquearte.com\/wptc\/wp-content\/uploads\/2020\/08\/OK-Chile-Chile.jpg\" alt=\"\" width=\"53\" height=\"56\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Esta nueva herramienta apuesta a la autogesti\u00f3n y acompa\u00f1a a los pasajeros durante todo el Customer Journey\u2026<\/p>\n","protected":false},"author":2,"featured_media":1447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1,2,3,4,7,8],"tags":[],"class_list":["post-1443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad","category-destinos","category-ejecutivos","category-excursiones","category-lineas-aereas","category-panoramas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>S\u00daPER ASISTENTE VIRTUAL DE TRAVEL ACE ASSISTANCE &#8226; 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